Refunds are only available for tours marked as refundable in their highlights. Cancellations must be requested within 24 hours of booking. Fees, taxes, and special conditions may apply based on the tour.
• Only tours with "Refundable" marked in the tour highlights qualify.
• Refund requests must be submitted within 24 hours of booking.
• Late cancellations, no-shows, or failure to attend the assigned time slot are not eligible.
• Refund amounts may be adjusted for taxes and administrative fees.
• Contact Blaze Tours via email support@blaze-tours.com or WhatsApp +94 71 334 4399.
• Include booking details and reason for cancellation.
• Refunds are processed to the original payment method. Timing depends on the bank or payment processor.
• Tours without "Refundable" highlights.
• Late arrivals, no-shows, or missed time slots.
• Guest-caused incidents or damages.
• Tickets purchased on-site by guests unless included in the tour invoice.
For any questions about refunds or cancellations, contact Blaze Tours support: support@blaze-tours.com or WhatsApp +94 71 334 4399. Responses are provided within 48 hours.